Privacy Policy

Last updated: October 2026

This policy describes how Desperateangeles Heating & Air ("we" and "us") gathers, uses and passes along information when you browse desperateangeles.property, phone the number shown here or send in a form. It is a general template. It is not legal advice.

What we gather from you

Some details come straight from you. If you fill out a form or phone in, you may give us your name, phone number, email address, location and a short description of your heating or cooling problem.

Other details are picked up automatically while you use the site. These can include your IP address, browser type, device type, the pages you open and the date and time of your visit. Calls to the number on this site may be tracked, and sometimes recorded, so that call quality and billing can be checked.

How your details are used

We use the information for these purposes:

• To match you with an independent HVAC provider who serves your area
• To hand your request over so the provider can reach out to you
• To answer your questions and messages
• To see how people use this website and our phone lines
• To make the site and the service better
• To follow the law and guard against fraud or misuse

Who receives your details

Desperateangeles Heating & Air is a referral service. When you ask for help, we pass your contact details and request information to one or more independent providers or marketing partners, so they can get in touch about what you asked for. Those providers are separate businesses, and each has its own privacy practices.

We may also share information with companies that help run this site and our phone systems, such as hosting, analytics and call-tracking vendors. We may release information when the law requires it, or when it is needed to protect our rights.

We do not sell your personal information for money. Some laws, however, treat sharing with marketing partners as a sale or a share. Where those laws apply to you, you may have the right to opt out.

Cookies and site analytics

This site may use cookies and similar tools to learn how visitors move around it. Your browser settings let you control cookies. If you turn them off, some parts of the site may not work as expected.

Your options and rights

Depending on where you live, you may be able to see, correct or delete your personal information, or opt out of certain kinds of sharing. To make a request, email contact@desperateangeles.property. We may ask you to prove who you are before we act on it.

Protection and storage

We take reasonable steps to protect your information. Still, no way of sending or storing data is perfectly secure. We hold on to information only as long as the purposes above call for it, or as long as the law requires.

Children

This website is not meant for children under 13. We do not knowingly collect personal information from them.

Updates to this policy

We may change this policy from time to time. The date at the top shows when it was last revised.

Reach us

If you have a question about this policy, email contact@desperateangeles.property.